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We are pleased to offer a Lifetime Exchange & Buy-Back Policy on all purchases* made from OSHA Jewels. Please review the terms and conditions outlined below:
You may exchange your product for another item available at OSHA Jewels. The value of the exchanged product, after deductions towards making charges, taxes, processing charge, and discounts, will be credited to your OSHA Jewels account. This value cannot be encashed.
You have the option to return the product for buy-back. The buy-back value, after deductions, will be paid to you via online bank transfer within 15 business days of receiving the product.
Category | Exchange Value | Buyback Value |
---|---|---|
Diamond Jewellery | 100% of Gold value at current market value. <br> 100% of diamond value at current market value as on exchange date. | 100% of Gold value at current market value. <br> 80% of diamond value at current market value as on buyback date. |
Loose Solitaires | 100% of Gold value at current market value as on exchange date. | 100% of Gold value at current market value as on buyback date. |
Plain Gold Jewellery | 100% of Gold value at current market value as on exchange date. | 100% of Gold value at current market value as on buyback date. |
Coins | 100% of Gold/Silver value at current market value as on exchange date. | 100% of Gold/Silver value at current market value as on buyback date. |
Orders cancelled within 24 hours of placing the order are entitled for full refund. Orders cancelled 24 hours after placing the order will lead to a Processing Charge of Rs. 2000 that will be borne by the customer.
OSHA Jewels reserves the right to modify these policies at any time. Changes will be effective immediately upon publishing on our website: www.oshajewels.com. Material changes will be accompanied by a notification.
For assistance or feedback, please contact us at support@oshajewels.com or 9088213100 between 11 am-7 pm (Monday to Saturday).
OSHA JEWELS LLP. Altitude – The Business Park, 2, O.C Ganguly Sarani (Lee Road), Unit-401, 4th Floor, Kolkata – 700020, West Bengal, India
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